Frequently Asked Questions

Signing up for ATS eLearning is quick and easy. Just choose from a single purchase or monthly/yearly plans, set up your account, and enjoy unlimited access to our courses led by industry experts. If you need help signing up for our courses, please refer to the tutorial video below or contact our customer support team at: Our representatives are available to assist you at any time.

     –      How do I access my course?

To access your course, you can use any computer, tablet, or mobile device connected to the internet. For a better user experience, it is recommended to use the Chrome or Firefox browser.

If you require help, please click on the tutorial video provided below.

     –      How do I purchase a single course?

 For instructions on how to purchase a single course, please click on the tutorial video provided below.

     –      How do I purchase a monthly / yearly  plan subcription?

 For instructions on how to purchase a monthly or yearly plan subscription, please click on the tutorial video provided below.

If you are attempting to view a course and having difficulty loading the course, please refresh your browser and make sure your pop-up blockers are disabled.

You must complete all lessons and pass the quizzes with an 80% or higher. After completion and attaining a passing score of 80% or higher, an ATS eLearning Certificate of Completion will be available immediately for download.

You will have 12 months of access to a course when you purchase a course. We offer one-time purchase, monthly and annual subscriptions. The course is available instantly after signing up.

ATS eLearning for Business is a convenient solution to purchase courses for employee training. Your Business will receive discounts for bulk subscriptions, easy deployment, and customized reporting via your dashboard. For more information on our business offering, don’t hesitate to get in touch with us at:

If you are encountering issues with your password, you can reset it by clicking here: Reset Password.

Certainly! We provide discounts for volume purchases. Feel free to reach out to us for further details.

The subscription plans automatically renew on a monthly or yearly basis until you choose to cancel through your account. You have the flexibility to cancel at any time without affecting your current access.

When using your Coupon Code, simply go to the checkout page, navigate to the coupon code section, and input your code.

No, it is not allowed. However, you can suggest that your friends and peers enroll in their own ATS eLearning plan to access the entire collection of course materials whenever they require them.

ATS eLearning Support is available Monday through Friday from 8:00 AM to 7:00 PM Central Time. You can reach our support team through online chat on our website or by calling 713 965 6446 during these hours. If you need assistance outside of these hours, please email, and our team will respond promptly.

Thank you for choosing ATS eLearning. We are dedicated to providing exceptional support to help you succeed in your educational journey.

We offer four types of plans:

Single Purchase:

  • Available to individual users
  • Limited access to a single course
  • Access to the course(s) anytime, on any device
  • Certificate of completion 

 Individual Plan:

  • Monthly and Yearly Plan
  • Available to individual users
  • Unlimited access to all courses
  • Access to the courses anytime, on any device
  • Certificate of completion

Team Plan:

  • Monthly and Yearly Plan
  • Businesses with 5 – 50 users
  • Unlimited access to all ATS eLearning courses
  • Track your employee’s progress
  • View test results
  • Certificate of completion

Enterprise plan:

  • Businesses with more than 50 users
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