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What does Salesforce call a collection of Tabs, Reports, and Dashboards that address a specific business need?
What are the four main objects in Salesforce?
What is the general term for documentation of any type of communication with a Lead, Account, Contact, or Opportunity?
What is the main difference between a Task and a Call?
After you convert a Lead to an Account, Contact, and Opportunity, you then need to close the Lead.
What can you create to display a list of objects (e.g., Leads) that meet certain criteria (e.g., Lead Source is not “Web”)?
Let’s say you’re searching for a Lead and you know their first name is either Christine or Christina. How can you most easily find this Lead?