New Manager Starter Kit

New Manager Starter Kit

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Question 1 of 7

1. Question

In the context of this course, Technical Skills refers to:

Skills related to computer knowledge and expertise

Skills needed to perform entry-level and non-management tasks

Skills in maintaining awareness of the organization's overall vision

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Question 2 of 7

2. Question

When it comes to SMART goals, the “S” stands for “Specific.” Why is it important for a goal to be specific?

It's easier to visualize

It gives you a clear path to follow

It makes it easy to know when you've achieved the goal

All of the above

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Question 3 of 7

3. Question

Positional Power is given to you by the organization. Personal Power is given to you by __________.

HR

Your title

Employees

Your direct manager

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Question 4 of 7

4. Question

Which of the five exemplary practices can be characterized as leading by example?

Inspire a Shared Vision

Model the Way

Encourage the Heart

Enable Others to Act

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Question 5 of 7

5. Question

Challenge the Process means to:

Question the status quo

Look for creative and novel ways to improve

Take risks

All of the above

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Question 6 of 7

6. Question

Which of the five exemplary practices includes providing the right tools for the job?

Enable Others to Act

Model the Way

Inspire a Shared Vision

Encourage the Heart

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Question 7 of 7

7. Question

What does the 4:1 ratio refer to?

How many times an employee can break the rules (4) before receiving discipline (1)

The number of times a leader should provide positive reinforcement (4) compared to the number of corrective statements or actions (1) provided by the leader

The number of times a leader should provide corrective statements or actions (4) compared to the number of times the leader should provide positive reinforcement (1)

None of the above

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