Mastering Outlook 2019 – Advanced

Mastering Outlook 2019 – Advanced

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Question 1 of 24

1. Question

What do you click to ensure that email replies will go to someone else?

Message, Info

File, Properties

Insert, Contact

Insights

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Question 2 of 24

2. Question

What does choosing the Confidential setting on your email mean?

The recipient will not be able to Forward the email

It will only get delivered to one recipient

It will only get delivered at a certain time

A bar stating that the message is confidential will appear in the email

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Question 3 of 24

3. Question

Where would you go to add another mail account to Outlook?

Tools, Add Account

File, Options, New Account

File, Info, Account settings

View, New Accounts

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Question 4 of 24

4. Question

How can you search for items in your email?

Click in the Search box

Click on the Search tab

Right click on a folder

Right click in the message

Correct

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Question 5 of 24

5. Question

A Search folder is:

A folder where you can store emails that meet your criteria

A folder that contains links to emails that meet a criterion

A folder where you can save search settings for later use

A folder you use to perform searches on your saved emails

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Question 6 of 24

6. Question

You can create and save your own custom views.

True

False

Correct

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Question 7 of 24

7. Question

If you receive a message from an unwanted source, click the Junk button in the Home tab, Delete group to:

Return to sender

Block the sender and ensure you will not see any more messages from them

Permanently delete the message

Block the sender and inform them they have been blocked

Correct

Incorrect
Question 8 of 24

8. Question

The Clean Up option:

Permanently deletes all the emails from a specific person

Allows you to select messages to delete

Archives a conversation

Deletes previous emails with the same content in a conversation

Correct

Incorrect
Question 9 of 24

9. Question

Where you can check the size of your mailbox?

File, Info, Tools, Mailbox Cleanup

Home tab, Clean Up Settings

File, Info, Account Settings, Mailbox Size

View tab, Mailbox

Correct

Incorrect
Question 10 of 24

10. Question

A Quick Step:

Combines multiple actions into one click

Runs automatically on your messages

Allows you to set up shortcut keys on the keyboard

Quickly sorts or filters your messages

Correct

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Question 11 of 24

11. Question

Which of the following is NOT true of automatic replies?

You can set one for internal and one for external recipients

Everyone on your email list will always receive the same automatic message.

You can manually turn the automatic replies on and off

You can specify the start and end dates

Correct

Incorrect
Question 12 of 24

12. Question

Which of the following actions could be done by a rule?

Move calendar entries to other calendars

Move certain emails with exceptions

Delete tasks after they expire

Forward contacts to other people

Correct

Incorrect
Question 13 of 24

13. Question

Which of the following is true?

You can create and use multiple personal calendars

You can only view someone else's calendar if you have their password

You can only see one calendar at a time

You can only put entries on your primary calendar

Correct

Incorrect
Question 14 of 24

14. Question

The purpose of a calendar group is to

Add things to multiple calendars at the same time

View the calendars of the people you choose

Make calendars all the same color

Share your calendar with other people

Correct

Incorrect
Question 15 of 24

15. Question

Where will you find a list of how each person responded to your meeting invitation?

Tracking tab in the original meeting

Sent items, Tracking in the original email

Scheduling, View availability

Appointments, View responses

Correct

Incorrect
Question 16 of 24

16. Question

To send a contact to someone:

Export the contact to the shared drive

Use the Attach File option in an email

Save the contact as a text file, then email it

Right click on the email and choose Forward Contact

Correct

Incorrect
Question 17 of 24

17. Question

Which of the following is NOT true about electronic business cards?

You can forward them to other contacts

You can add a graphic or picture

All contacts must use the same format

You can change the data visible on the card

Correct

Incorrect
Question 18 of 24

18. Question

When assigning a task:

An updated copy will remain on your task list if you choose that option

Even after they accept it you can still continue to modify it

You can never see the status of the task

You have no way of knowing if they assign it to someone else

Correct

Incorrect
Question 19 of 24

19. Question

Which of the following delegate permissions allows the user to read, create, and modify items?

Author

Editor

Contributor

Reviewer

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Question 20 of 24

20. Question

Which of the following are options for allowing other people permission to edit your calendar?

Can view but not edit

Can see live updates

Can add new events

All of the above

Correct

Incorrect
Question 21 of 24

21. Question

Where do I see who has access to my Contacts?

Right click on Contacts, Share, Folder Permissions

Right click on Contacts, Properties

Right click on Contacts, Share Contacts

Right click on Contacts, Open in New Window

Correct

Incorrect
Question 22 of 24

22. Question

What is NOT true regarding Auto Archive:

Can be set to automatically archive older emails

Can be set to prompt you before AutoArchive runs

Moves emails to an Archive folder

Cannot change how old the emails are that get archived

Correct

Incorrect
Question 23 of 24

23. Question

Online Archive does what?

Allows me to access my archived emails from different devices

Archives my emails in a place I will never see

Saves my emails in a different format

Allows other people to see my emails

Correct

Incorrect
Question 24 of 24

24. Question

Your AutoArchive settings must apply to all folders.

True

False

Correct

Incorrect

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