Brain Bites – Empathy The Key to Active Listening

What is empathy?

Feeling someone else's pain

Saying "I'm sorry"

Reading someone else's mind

Understanding another person's thoughts, feelings, and condition from their point of view, rather than from your own

Which of the following is NOT a part of Emotional Intelligence (EI)?

Apologizing for one's biases

Understanding one's own feelings

Having empathy for the feelings of others

Regulating emotions in a way that enhances living

Which of the following is NOT one of the four qualities of empathy?

Perspective taking

Staying out of judgment

Showing someone you care with a smile

Recognizing emotions

Saying, “I know exactly how you feel” is the best way to show empathy.

True

False

Which of the following defines cyber-disinhibition?

When we unfollow someone on social media

When how we treat others online does not align with how we would treat them in person

When we share something someone else wrote online

When we spend more time talking to someone online than we talk to them in person

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